Acrelec’s Customer Order Display is a dynamic order-taking tool assisting quick service restaurant chains optimize their drive thru business. The video display improves ordering accuracy by providing visual feedback to the customer, while the crystal clear audio allows for ease of communications between your staff and customers.
Accurate Orders
Acrelec’s COD displays customers itemised orders on the screen providing immediate visual feedback to the customer whilst also informing them of the ongoing cost. The price per item and the running total can also be displayed.
These enhanced displays help reduce ordering errors and omissions and thereby increase customer satisfaction.
Increases average spend and customer frequency
Advertising, promoting your products and customer awareness is a key function of the COD, and there are three distinct methods of achieving this.
- Before the customer starts placing their order, the whole of the COD screen can be used to show your latest promotions or products you have decided to advertise,
- Whilst customers are placing their orders promotional products can be displayed in a sidebar to tempt customers to add these items to their order,
- And lastly, once the customer has finished ordering the system can be configured to promote a choice of extra items such as desserts or drinks.
World Leading Audio System
The audio system built into Acrelec’s Customer Order-Displays has been developed to meet the demanding conditions prevalent in outdoor Drive Thru operations. Factors such as wind, rain, car radios and engine noise have been surpressed whilst the customers voice is enhanced to provide accurate ordering due to the clarity of its sound.
- A micro-dynamic system reducing ambient noise,
- Different headset configurations: wired or wireless,
- Dual earpiece for optimal sound quality.
As well as Acrelec’s own audio system the COD unit can integrate with four other leading audio systems, allowing you to continue using an existing system you may have.
